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I got Succeed on when I was experiencing staff issues and occupancy was plummeting. Succeed came on for staff management and support for 6 months. At the end of the 6 months – WOW – our occupancy had grown from 55% to 73%, what a great improvement and that was only with Succeed concentrating on staff. What a positive effect staff management had on occupancy! I have got a happy, content and high quality team. From this stage it is not a surprise that I extended our contract with Succeed to full management. From the time Succeed took on full management they built on my centres strengths in a holistic manner and in no time at all my occupancy was at 100%!!! If you want your Centre to experience its full potential get Succeed on board NOW!
— Annamaria French
Being involved with Succeed Consultancy previously I had no hesitation in re-engaging their services for full management for an existing service that I purchased. An existing service brings many different challenges. I am pleased to have Succeed on board to help assist the Centre to settle into new ownership and to continue to provide high quality care for the children and their families. Without Succeed, the road would have been a lot bumpier.
— Emil Bulum
The first time Succeed Consultancy and I did a CCB audit on our Centre it took two full days. By the third time we did it we had it completed in less than four hours.
— Kellie
In 2006 I took over as the Director of a Long Day Care Centre that had only been open for six months. I had no previous experience as a Director and was not confident. The owner of the Centre had employed the services and expertise of Succeed Consultancy to oversee his Centres and train his staff. I found Succeed to be an enormous asset and professional at all times. They guided me through the day-to-day running of the Centre from staff training and development, policy development, licensing matters and Accreditation preparation. I would have no hesitation in recommending Succeed Consultancy’s services.
— Carolyn Browne
We have a lot of new staff to the industry, as we are a relatively new Centre. Succeed’s trainers have a fantastic ability to deliver the packages to meet each staff member’s learning style.
— Heidi Clarke
Succeed Consultancy has conducted all their audits at our Centre. What can I say there was no pressure for me or my staff, I didn’t have to have wads of paperwork ready for their visits or send anything into Succeed. They came each time in a non-invasive manner, assessed our current practice and policies. Reports were all professionally done, with a certificate and achievable recommendations in line with latest theories, research and best practice strategies. The best thing for me is that these audits are all indicators in the NCAC Quality Improvement Guide and knowing that we are meeting high quality indicators with Succeed Consultancy’s services. As for the cost of the audits, other services wanted to charge $1000.00 + for their OHS audits — Succeed’s were a third of this price. Succeed has a childcare background and their pricing reflects this knowledge and understanding that Centres face financial restraints. Their affordable pricing when you are striving for high quality means that Accreditation now doesn’t have to take second priority.
— Rachel Robinson
I have been involved with Succeed Consultancy since August 2006 when I contracted them for a new Centre start up in Melbourne CBD. Succeed provided all start up materials including policies and formats which were individualised to meet our Centres needs and philosophy as well as coordinating all relevant government applications including a licence, child care benefit and accreditation registration. Succeed proved to be timely, accurate and highly organised. The whole process went seamlessly. I recommend anyone looking for start up support to take on Succeed for a professional approach.
— Emil Bulum
Our staff at Macquarie have been attending Succeed’s in-service training for the past two years. Very interactive and real to childcare. We gain so many practical skills and knowledge that we can REALLY implement back in the Centre.
— Kris Dunstan
After doing a Succeed Consultancy OH&S Audit we realised our centre was missing some key OH&S procedures. Our staff were enthused after seeing the Audit Report and quickly developed and implemented new OH&S procedures and we achieved HIGH QUALITY in Quality Area 5 on our accreditation validation.
— Kris Dunstan
Nicholls Early Childhood Centre hired succeed consultancy to audit our Nutrition policy and Menu this year (2007). We were very pleased with the efficient way this was carried out, and found the whole process both easy and professional. The suggestions for inclusion were mainly things that we were currently doing but they were not stated in the policy. Succeed made updating our policy and menu so easy, they virtually did all the work, and we just needed to adopt the suggestions we wished to and omit those we did not think necessary. This was the second policy that we have used Succeed for and we will certainly be employing them in the future when updating other policies.
— Avis Kerr
I am proud to be part of Succeed’s growth as I was Succeed’s first client with two Centres that quickly grew to four. Succeed has built from the ground up three of my Centres. This included absolutely everything – every policy, every format and every system needed for a successful, high quality and innovative Centre. Succeed has taken care of all staff recruitment, financial accounting, staff training, Accreditation and Licensing requirements. I know that without Succeed’s attention to detail, commitment, knowledge and experience my Centres wouldn’t be operating to the high quality they are now. Three of the four centres are all in the mid 90% occupancy. My fourth is still new and well on the way to reaching its full potential. Through this success in all of my Centres, Succeed has proved their professionalism, dedication and call to action to get the results I am after as an owner time and time again.
One of my Centres had direct competition within twelve months of opening with a new Centre directly across the road. Succeed had pre planned this competition moving in to the neighbourhood, with innovative and creative marketing strategies along with fine tuning high quality outcomes such as staffing, practice, presentation and concise systems within the Centre. Our competition across the road has never been a threat — rather, we keep growing from strength to strength to the stage where we say "what competition?"
On the first day in 2005 when Succeed commenced at one of my Centres our NCAC Accreditation decision was received as ‘Not Accredited’. With no time to lose, Succeed brought the Centre up to High Quality across all seven quality areas in a short six month timeframe using a collaborative approach with all Centre staff.
Twelve months in with my other Centre contracts Succeed was at the forefront of the planning stage for my last Centre. What a privilege and a saving. Succeed came in at the planning stage and highlighted many design issues, which if I didn’t have Succeed, would have lost me thousands and I would have ended up with a Centre that did not comply with NSW Regulations. The room sizes would not have been staff effective. With Succeed’s sound knowledge of NSW Regulations changes were made within the plans well in advance of the Centre being built. Imagine how many thousands I would have lost in revenue through building alterations and wages. I highly recommend to anyone that is planning to build a Centre to get Succeed in at the early stages to ensure you have a sound investment.
— Cosimo Sciannimancia
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